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We almost keep on watching daily for questions which got frequently asked and if we can find an answer for them we add them to our Knowledge base!

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Latest release of eWeLink for iOS:
4.9.1

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Latest release of eWeLink for Android:
4.9.3

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Latest news

Promising try of eWeLink to resolve the rearrange devices issue on Android

Promising try of eWeLink to resolve the rearrange devices issue on Android

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ByJeroen MaathuisFebruary 24, 202101212 min read

On January 18th of this year we wrote a public letter to eWeLink with the advise to take long lasting issues (and feature requests) reported by the community more seriously. On January 22nd of this year eWeLink replied. One of the things we wrote and eWeLink wanted to fix as…

eWeLink’s giveaway of February 2021

eWeLink’s giveaway of February 2021

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ByJeroen MaathuisFebruary 14, 202112631 min read

eWeLink continues with their monthly giveaway every 15th of the month. Even when they are having a holiday. This month you can win one of the 10 Sonoff B05-B-A60 color lightbulbs and one of the 5 1-year free eWeLink Advanced subscriptions. Please have a look at their Facebook post below…

Impact of Chinese New Year 2021

Impact of Chinese New Year 2021

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ByJeroen MaathuisFebruary 7, 202101552 min read

Chinese New Year 2021: Year of the Ox Mostly in february of each year Chinese People celebrate new year on their Lunar calendar. That period is like what Christmas is for more western people. An important period to Chinese people and something you want to celebrate with your family. Also…

New types of eWeLink devices supported by SmartThings

New types of eWeLink devices supported by SmartThings

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ByJeroen MaathuisFebruary 3, 202101701 min read

Since December 17th, 2020 you can add eWeLink devices to SmartThings with an integration. At December 29th, 2020 eWeLink published a list of eWeLink device types that are supported by SmartThings. Some people really missed eWeLink devices at the SmartThings that weren’t supported. Today eWeLink announced more eWeLink devices types…

Sonoff’s DUALR3 got released

Sonoff’s DUALR3 got released

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ByJeroen MaathuisFebruary 1, 202101611 min read

Right before Christmas 2020 (on December 21st) we reported Sonoff announced a great new device: the Sonoff DUALR3. It is kind of a mix between the DUALR2 (2-gang power measurement device) and the MINIR2 (input connectors, small form factor). It took a while but today Sonoff released the DUALR3 and…

Latest modified Knowledge Base articles

Translations

Translations

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ByJeroen MaathuisJuly 26, 2020February 24, 20212192 min read

Volunteering for translations eWeLinks aims to make the eWeLink app available in as many local languages as possible. To achieve this eWeLink needs volunteers to get the app translated into al those languages. And once translated to a new language the translation needs to be maintained for every new eWeLink…

Firmware upgrades fails at 90% all the time. How can I resolve that?

Firmware upgrades fails at 90% all the time. How can I resolve that?

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ByJeroen MaathuisJune 25, 2020January 30, 20212501 min read

Mostly this issue solves it self after a few tries but when the firmware upgrades keep on failing you can follow these steps written by eWeLink Telegram group member @mousehunt: Force kill eWeLink app .Open eWeLink app.Directly press the switch u wan to update (do not press anything else).Update (do…

Pairing the eWeLink thermostat (KKMOON HC-T010-EWF and simular ones)

Pairing the eWeLink thermostat (KKMOON HC-T010-EWF and simular ones)

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ByJeroen MaathuisJanuary 19, 2021January 19, 20215992 min read
Videos submitted by MarcVH.
The manual of the eWeLink thermostat (like the KKMOON HC-T010-EWF and simular ones) describes that the thermostat just goes in pairing mode directly after powering the device. In reality this turns out not to be the case. eWeLink Telegram group member MarcVH contacted the seller…

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