Latest news
Newsletter eWeLink: 2 new benefits of eWeLink Advanced plan
On June 10th, 2021 eWeLink did send a newsletter about 2 new benefits of the eWeLink Advanced plan. One of them is actually really new. The benefits below requires a eWeLink Advanced subscription, As we reported earlier an improved eWeLink Web was coming and now has been released. It now…
Preview of eWeLink Web with high quality screenshots
On June 1st we informed you that eWeLink announced an improved version of eWeLink Web. Only a bit of information was available and the screenshot was not of a high quality to see what the improved eWeLink Web exactly will offer. Today we discovered high quality screenshots and some more…
eWeLink inventarises demand for iOS version of the eWeLink Camera app
Already on january 7th of this year eWeLink wandered whether there is demand for an iOS version of the eWeLink Camera app after quite some people wanted to know why there isn’t an iOS version of it. Now 5 months later eWeLink is asking the same question again. So either…
Improved eWeLink Web is coming soon
Since somewhere second quarter of past year eWeLink started with their eWeLink VIP subscriptions. Mainly to cover the suddenly drastically increased costs that IFTTT charges to customers like eWeLink. To provide a bit more value for your money eWeLink created eWeLink Web to operate your devices not only by your…
eWeLink expects to make API available to small makers around June 2021
In a statement of eWeLink in a discussion about eWeLink’s support for Home Assistant (which just got released as beta and received quite a bit of criticism) people saw eWeLink employee Lily Caiwen mentioning an open API. To most more advanced users an “open API” means an API that is…
Latest modified Knowledge Base articles
How can I get in contact with eWeLink?
eWeLink can be found on these places on the internet: Official website: https://www.ewelink.ccFacebook: https://www.facebook.com/ewelink.support/Twitter: @ewelinkappTelegram group: https://t.me/ewelinksupport If you want to report a bug or send a feature suggestion you can use the in-app feedback function. For instructions see this KB article: How can I report a bug for the…
Can I suggest a new feature to the eWeLink app?
The best way to drop a feature suggestion to eWeLink is to send a Feedback from within the app. You can do this by doing the following steps: Go to the Profile pane in the app.Tap Help & feedback.Tap Feedback in the upper right corner.Tap the the “New feedback” icon…
I removed eWeLink from the linked services in the Google Home app but my eWeLink devices do still show up.
Sometimes Google Home doesn’t display the linked services nicely in the Google Home app. You can find an overview of all linked services on https://myaccount.google.com/accountlinking and remove both Smart We Link and eWeLink Smart Home from there. If you want to link your eWeLink account again you can do that…
Latest changes to the website
Version 2.0.1
- Knowledge base
- Added articles
- Updated articles
- eWeLink
- Can I suggest a new feature to the eWeLink app?
- Updated procedure to send a new feature suggestion to reflect the current layout of the feedback section of the app.
- How can I get in contact with eWeLink?
- Fixed a not working link.
- Can I suggest a new feature to the eWeLink app?
- WiFi
- I need to change the WiFi credentials (SSID and key / password) on my devices. How should I do that?
- Added texts about the fact that Sonoff TH10/16 and RF bridge now also supports changing the WiFi credentials in-app since eWeLink 4.11.0 if they have at least firmware 3.5.0.
- Problems getting eWeLink linked to Google Home
- Added new possible cause: no devices paired to the eWeLink account.
- Added information box to inform the article is old but might still apply for some users.
- I need to change the WiFi credentials (SSID and key / password) on my devices. How should I do that?
- eWeLink