How can I report a bug for the eWeLink app?

You are here:

You can report a bug from within the app at by following these steps:

  • Go to the Profile pane in the app.
  • Tap Help & feedback.
  • Tap Feedback in the upper right corner.

This is the prefered way because all relevant technical information about the app and your device is being send along with the bugreport.

Below is a picture of the steps to send a Feedback:

KB: Instructions how to report a bug
Source picture: @ewelinkapp on Twitter

When you have login issues and thus you can’t reach the bugreport page within the app you can send your bug to . Please include the versionnumber of the eWeLink app, the name of the mobile OS you are using, the versionnumber of the mobile OS you are using and your accountname / phonenumber you use to login.

< Previous I’ve read something about a giveaway. How can I participate?
Next > I want to volunteer in translating to my native language.
Table of Contents


In case you think there is an error in a Knowledge Base article, there is something missing or when you have an idea for a new Knowledge Base article please contact us on our Contact form!

If you refer to an existing Knowledge Base article please include the link to the article involved!