After a firmware update of the Sonoff NSPanel a message with the text System Data Error! can stay on the screen rendering the touch part… Read More »My Sonoff NSPanel says “System Data ERROR!” after a firmware upgrade
When you have a Sonoff TH10 or Sonoff TH16 you can use this device not only to measure the temperature and humidity, but also turn… Read More »Set Sonoff TH10/16 to different temperature-operations for different timeframes
Some devices paired to the eWeLink app do not show up on IFTTT and thus you can’t use it for automation. Well… At least not… Read More »My device does not show up on IFTTT. How can I use it on IFTTT?
Pairing Some users report issues with pairing a eWeLink supported WiFi doorsensor or Sonoff L2 LED strip. Mostly the device can not be found on… Read More »WiFi doorsensors & LED strip won’t pair
That’s very annoying. You might find some usefull instructions on our Device instructions pages or search for it on Google by using the information you… Read More »My device didn’t came with a manual or the manual is unclear. Where can I find clear instructions?
The best way to drop a feature suggestion to eWeLink is to send a Feedback from within the app. You can do this by doing… Read More »Can I suggest a new feature to the eWeLink app?
eWeLink does have an e-mail newsletter. You can subscribe to it by following these steps: Go to the Profile pane of the app. Tap the… Read More »Does eWeLink have a newsletter? How can I subscribe to the eWeLink Newsletter?
Most times when this issue happens the update server is just busy and it is best to try updating again at a later moment. Try… Read More »Firmware upgrades fails at 90% all the time. How can I resolve that?