After a firmware update of the Sonoff NSPanel a message with the text System Data Error! can stay on the screen rendering the touch part… Read More »My Sonoff NSPanel says “System Data ERROR!” after a firmware upgrade
On the latest iOS version (approximate iOS 15.2) you may experience that you are unable to pair new WiFi enabled devices because the feild for… Read More »iOS: Network name not prefilled during pairing, unable to send feedback and view in-app documentation
Sometimes you experience issues while pairing. Most times they end with an error code. Most people don’t notice these important error codes and just find… Read More »Error codes during pairing of a device
Pairing Some users report issues with pairing a eWeLink supported WiFi doorsensor or Sonoff L2 LED strip. Mostly the device can not be found on… Read More »WiFi doorsensors & LED strip won’t pair
To create a Siri shortcut you will need to create a manual (tap-to-perform) scene. After you have created the scene tap the Add to Siri… Read More »How do I add a Siri shortcut?
Pairing To start the quick pairing mode you need to turn the lightbulb off and on 3 times. In this way it should work: Turn… Read More »A60, ST64 light bulbs
The best way to drop a feature suggestion to eWeLink is to send a Feedback from within the app. You can do this by doing… Read More »Can I suggest a new feature to the eWeLink app?
Some people report troubles to relink their eWeLink account to Google Home. A message like Couldn’t update the setting. Check your connection. will be displayed.… Read More »Problems getting eWeLink linked to Google Home
eWeLink does have an e-mail newsletter. You can subscribe to it by following these steps: Go to the Profile pane of the app. Tap the… Read More »Does eWeLink have a newsletter? How can I subscribe to the eWeLink Newsletter?
Using the in-app feedback feature of the eWeLink app is the prefered way to send bugreports or other feedback to eWeLink, because by default it… Read More »Creating tickets for bugreports and feedback and viewing them
