You can have a look at the Help & feedback option on the Profile pane at the eWeLink app. Also this support document might be… Read More »My device appears offline sometimes or always. How can I get to show up as online?
It is difficult to tell in general which product works with eWeLink and which does not. When a product does support eWeLink you will find… Read More »Does this product X work with eWeLink?
That’s very annoying. You might find some usefull instructions on our Device instructions pages or search for it on Google by using the information you… Read More »My device didn’t came with a manual or the manual is unclear. Where can I find clear instructions?
Some people report troubles to relink their eWeLink account to Google Home. A message like Couldn’t update the setting. Check your connection. will be displayed.… Read More »Problems getting eWeLink linked to Google Home
Around May 28th, 2020 people started to complain that they are no longer be able to operate there shutters, blinds, curtains and other devices in… Read More »Problems with operating shutters, blinds, curtains, etc. in Google Home
The current release can be downloaded at the Google Play Store or Apple App store. See our Releases page.