How do I upgrade the firmware of my device?
When a firmware update is available for your device a message is shown on the top of the device screen in the eWeLink app. You… Read More »How do I upgrade the firmware of my device?
When a firmware update is available for your device a message is shown on the top of the device screen in the eWeLink app. You… Read More »How do I upgrade the firmware of my device?
You probably have add one or more Widgets to your homescreen. In order to let these work correctly eWeLink have chosen to use notifications for… Read More »On Android every now and them I hear a notification sound. How can I get rid of that?
You can have a look at the Help & feedback option on the Profile pane at the eWeLink app. Also this support document might be… Read More »My device appears offline sometimes or always. How can I get to show up as online?
It is difficult to tell in general which product works with eWeLink and which does not. When a product does support eWeLink you will find… Read More »Does this product X work with eWeLink?
That’s very annoying. You might find some usefull instructions on our Device instructions pages or search for it on Google by using the information you… Read More »My device didn’t came with a manual or the manual is unclear. Where can I find clear instructions?
Sometimes it is not easy to find the eWeLink capable device you are looking for. That is why we (the eWeLink community website) started a… Read More »Where can I find / buy product X?
There are 4 ways to do this which depend a litte bit on your exact situation. Since eWeLink 4.6.0 you can change the WiFi credentials… Read More »I need to change the WiFi credentials (SSID and key / password) on my devices. How should I do that?