WiFi doorsensors & LED strip won’t pair
Pairing Some users report issues with pairing a eWeLink supported WiFi doorsensor or Sonoff L2 LED strip. Mostly the device can not be found on… Read More »WiFi doorsensors & LED strip won’t pair
Pairing Some users report issues with pairing a eWeLink supported WiFi doorsensor or Sonoff L2 LED strip. Mostly the device can not be found on… Read More »WiFi doorsensors & LED strip won’t pair
To create a Siri shortcut you will need to create a manual (tap-to-perform) scene. After you have created the scene tap the Add to Siri… Read More »How do I add a Siri shortcut?
That’s very annoying. You might find some usefull instructions on our Device instructions pages or search for it on Google by using the information you… Read More »My device didn’t came with a manual or the manual is unclear. Where can I find clear instructions?
Pairing To start the quick pairing mode you need to turn the lightbulb off and on 3 times. In this way it should work: Turn… Read More »A60, ST64 light bulbs
The best way to drop a feature suggestion to eWeLink is to send a Feedback from within the app. You can do this by doing… Read More »Can I suggest a new feature to the eWeLink app?
eWeLink does have an e-mail newsletter. You can subscribe to it by following these steps: Go to the Profile pane of the app. Tap the… Read More »Does eWeLink have a newsletter? How can I subscribe to the eWeLink Newsletter?
Most times when this issue happens the update server is just busy and it is best to try updating again at a later moment. Try… Read More »Firmware upgrades fails at 90% all the time. How can I resolve that?
The purpose of beta versions A good app needs a beta version which needs to be tested by a usergroup before releasing the final release… Read More »Beta information
Using the in-app feedback feature of the eWeLink app is the prefered way to send bugreports or other feedback to eWeLink, because by default it… Read More »Creating tickets for bugreports and feedback and viewing them
First of all: be sure that you are only connected to WiFi. If you have cellular data enabled or have enabled automatic switching between cellular… Read More »Pairing of my eWeLink supported device seems to fail. What should I do?